Your direct line to the people who care for your pet
PetsApp is our free two-way messaging app – send us a message whenever you need us and our team will get back to you during opening hours, just as if you’d called. Got a question, need something from the team, or want to follow up after a visit? It’s a quick, straightforward message away. We’ll also send reminders for vaccinations and treatments, so nothing gets missed.
Here's what PetsApp does for you
Stay connected and stay on top of your pet’s health – with a little help from our team.
Got a question, need a repeat flea or worm treatment, or want to follow up after a visit? Just drop us a message on PetsApp and our team will get back to you directly. No hold music, no voicemail – a quick, easy alternative to calling us.
We’ll send reminders for vaccinations, flea and worm treatments and anything else your pet has coming up – so nothing gets missed. Keeping your pet protected has never been easier.
How it works
Download PetsApp
It’s free to download from the App Store or Google Play. Search for PetsApp, install it and find ScotVet – we’re listed under both Baillieston and Sandyhills.
Message us
Got a question, need something from the team, or want to follow up after a visit? Just drop us a message. You can include photos too, which are often really useful for our team to see what's going on.
We’ll get back to you
Our team picks up messages during opening hours and will respond as quickly as we can. Whether your pet needs to come in or you just need a bit of guidance on what to keep an eye on at home, we'll make sure you know exactly what to do next.
Ready to get in touch?
The team behind the messages
Ceri
Receptionist
Ceri is a familiar face across our practices with a soft spot for house rabbits – she has three, each with their own bedroom.
Cheryl
Receptionist
Cheryl has been part of the ScotVet team since 2019 and loves pets and music. You’ll often hear her singing.
Chelsea
Receptionist
Chelsea came to us with a background in horses and a Pekingese called Juve who is, by all accounts, her absolute world.
Yvonne
Receptionist
Yvonne has been part of the ScotVet family since 2009 and knows more of our clients and their pets than almost anyone.
Ready to get in touch?
Your questions answered
A few things worth knowing before you get started.
PetsApp is a free download – just use the App Store or Google Play links on this page. Search for ScotVet once you’re in and you’re good to go.
Yes, completely free for clients. There’s no charge to message us or receive reminders through PetsApp.
Our own team – the same people you’d speak to if you called or came in. Messages are picked up by our receptionists and nursing team during opening hours.
PetsApp is brilliant for routine communication – but if your pet needs urgent attention, please call us directly or, outside of opening hours, contact Vets Now on 0141 332 3212. Some situations need to be handled in person without delay.
If you’re already registered with us, our team can pick up your pet’s history and give you the most accurate advice. If you’re new to ScotVet, we’d love to hear from you – just get in touch and we’ll take it from there.