As we are now observing COVID security measures in our practices we ask all our clients to take note of and comply with the following -

• Both Baillieston & Sandyhills clinics will remain open to provide veterinary services under strict Covid security.

• If you or anyone in your household has Covid symptoms, please do not attend the surgery if you have an appointment, but inform us immediately. We can then make arrangements over the phone to address you pet’s needs.

• We can offer telephone consultations with a vet or nurse if this is more appropriate to your situation. Please phone us to arrange the telephone appointment time making sure you will be available. There will be a charge for these appointments and any medication required. If you think it is appropriate to have photos of your pet’s condition seen by the vet, please make sure they are e mailed to us before the appointment time.

• We are still seeing animals at the surgery for consultations or operations. However, we are still operating a closed door policy so phone when you are outside. Please be punctual- if you are too early you will have longer to wait outside. If you are late you will likely not be seen and have to be to be rescheduled.

• Missed appointments will incur a charge.

• Our Baillieston clinic has more parking space than at Sandyhills.

• It is compulsory to wear a face mask. You will not be admitted without one.

• Please comply with any Covid instructions given by our staff.

Thank you for your patience and compliance in these difficult times. Together we can all help each other to come through this safely.